Client Agreement & Terms
By submitting a project request or starting a project with [Your Business Name], you agree to the following terms:
Project Questionnaire
Before a project begins, clients must complete a project questionnaire or brief. This helps us understand your business, goals, and design requirements.
Deposit Requirement
A 50% deposit is required before any work begins. Your project will be scheduled only once the deposit has been received.
Payment Terms
The remaining balance must be paid:
- Before final files are delivered, or
- Before a website goes live, or
- Before printed materials are sent to print.
Late payments may delay project delivery.
Project Scope
Work completed will follow the agreed proposal or package. Any additional requests outside the original scope may require an updated quote.
Client Responsibilities
Clients must provide:
- Accurate information
- Content (text, images, branding)
- Feedback within reasonable time
Delays in providing content may affect timelines.
Privacy & POPIA Compliance (South Africa)
We respect and protect your personal information in accordance with the
Protection of Personal Information Act.
Information collected through this website (such as contact forms or project inquiries) will only be used to:
- Respond to inquiries
- Provide quotes or services
- Communicate about projects
Your information will never be sold or shared with third parties unless required to complete your project (for example printing services).
You may request access, correction, or deletion of your personal information at any time.
Agreement Confirmation
By submitting a form, paying a deposit, or confirming a project in writing, you confirm that you:
- Agree to the Terms & Conditions
- Understand the 50% deposit requirement
- Consent to the use of your information in line with POPIA